Delivery & Shipping
Delivery times
We indicate the delivery time for each product on the website. Products we have in stock are dispatched as quickly as possible, certainly within a week. Products that are made to order have a delivery time of 4 to 6 weeks. The delivery time for lockers is 8 to 10 weeks.
Shipment
We ship consumer orders free of charge to the following countries:
Belgium, Denmark, Germany, Finland, France, Greece, Hungary, Ireland, Italy, Croatia, Liechtenstein, Lithuania, Luxembourg, The Netherlands, Norway, Poland, Portugal, Austria, Slovenia, Spain, Czech Republic, Sweden, Switzerland, United Kingdom.
Delivery service
We use UPS or PostNL for shipping small products. Large products are shipped with special furniture transport services or by our own delivery service. We will keep you up-to-speed on the shipment using a track & trace code. In the case of larger shipments we will contact you for a delivery time. In such a case we will indicate a time slot: morning or afternoon.
Import & customs
Outside the European Union, customs and/or import taxes may have to be paid for the order. This depends on local legislation in your country. These extra costs are for the account of the receiving party. We have no way to influence these costs and cannot predict how high they will be in advance, because the rules for each country are different. You pay the customs and or import tax to the delivery service or at the customs office when you receive the order.